Shipping policy
We dispatch our In-Stock collection within 48 hours of receiving the Orders on working days and Items which are not In-Stock to Ship, Expected Time to Ship is mentioned in on the Description Page of each item.
Time to ship mentioned on our website against each item is indicative and approximate time only. Sometimes due to situations beyond our control, delays may occur.
If, for any reason, there is going to be a delay in shipping because an item is out of stock or if there is an unusual delay in filling an order, we will notify you by e-mail or by Phone.
ANDAAZ MANCHESTER is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Our Shipping Options:
Free Delivery: We offer free Standard Shipping Postage Service in UK Mainland only on Purchase of over £10 in a single Invoice.
Standard Shipping (For UK Only): It takes 2 to 3 Days* to deliver a Parcel after it is dispatched.
Express Shipping may be available at checkout if available.
Once we Dispatch an item we notify our customers by a confirmation email sent on their Email Address with Tracking Details and Expected Delivery Date.
For security and to ensure the parcel reaches the intended recipient, a signature is required upon delivery, and most deliveries will be attempted twice, unless there is an address problem. Undelivered parcels (for any reason) are returned to our Premises. We may charge Handling Charges for the Return. Re-delivery would be charged again.
If you have shopped multiple products in a single transaction, we will send it to you in one single shipment. (In case of a single shipment, the delivery date would be on the date when all the products are ready to ship). However, if you want us to ship the earlier available products first, please contact our customer care.
If you have any query or Concern about our shipping policies, please feel free to contact us.